FINE TOUCH DISTANCE SALES AGREEMENT (Complies with the Law No. 6502 on the Protection of Consumers of the Republic of Turkey and the Regulation on Distance Sales Contracts)

PARTIES

SELLER: FINE TOUCH TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ.

Address: Değirmiçem Mah. Gazi Muhtar Paşa Blv. Asma Katlar, Doktorlar Sitesi No: 38 E, İç Kapı No: 88, Şehitkamil / Gaziantep

Phone: +90 501 027 29 28

Email: info@finetouchtextile.com

MERSİS No: 0386103617400001

Website: www.finetouchtextile.com

BUYER: The consumer who places an order through the website.

1. SUBJECT OF THE AGREEMENT This agreement regulates the terms and conditions of the sale and delivery of clothing products selected by the Buyer from www.finetouchtextile.com.

2. PRODUCT INFORMATION The size, color, material, price, and stock status of the products are clearly stated on the website.

Prices include VAT, and shipping costs are added to the order amount.

1. ORDER AND PAYMENT The Buyer can make payments via credit card, wire transfer/EFT, or cash on delivery.

Order confirmation is sent via email and SMS after payment is completed.

1. DELIVERY Products are shipped to the Buyer's address within a maximum of 7 business days.

In case of delivery delays, the Buyer will be informed within 3 business days.

1. RIGHT OF WITHDRAWAL The Buyer may return the product within 14 days from the date of receipt without providing any justification.

The withdrawal notice must be sent in writing to info@finetouchtextile.com.

The returned product must be in its original packaging, labeled, and unused.

1. RETURN AND EXCHANGE The return shipping cost is borne by the Buyer.

The product is reviewed within 3 business days. If deemed suitable, the refund is processed within 7 business days.

Exchange requests are subject to stock availability on the website for size/color selection.

1. PRIVACY AND SECURITY The Buyer's personal data is used only for order processing in accordance with the Personal Data Protection Law No. 6698.

2. DISPUTE RESOLUTION In case of disputes, the Istanbul Consumer Arbitration Committee or Consumer Courts have jurisdiction.

APPROVAL AND ACCEPTANCE "I declare that I have read, accepted, and approved all the terms of this agreement regarding my purchase on www.finetouchtextile.com."